Many of you reached out to share your feedback about one of our delivery services, and we heard you! We've decided to revamp our delivery services to offer you a more reliable and efficient experience when ordering online.
We're excited to announce our brand-new partnership with Canada Post!
What's changing for you?
Starting now, all orders shipped within Canada will be officially handled by Canada Post. The good news is that we'll be able to offer you rates similar to those of our previous carrier. That means more reliable delivery without paying more than before. And that's not all: you'll now get a tracking number for the vast majority of your orders*!
Our goal is to significantly reduce the main issues you've been running into. We also hope to earn back the trust of those who've had trouble receiving their packages over the past few years.
Thank you so much for your loyalty and understanding. Feel free to share your feedback with us anytime!
*Except for standard stamped envelope shipments, which don't offer tracking.
